Privacy Policy

Last Updated: 13 August 2025

Astrocove (“we,” “our,” “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, protect, and handle the personal data you provide when purchasing astrology reports through www.astrocove.com.

By accessing or using our services, you agree to the terms outlined in this policy. If you do not agree, please do not proceed with using our website or services.

1. Information We Collect

When you purchase an astrology report from Astrocove, we collect the following information:

  • Personal Details: Name, Gender, Mobile Number
  • Birth Information: Date of Birth, Time of Birth, Location of Birth
  • Transaction Details: Order ID, payment status, purchase history
  • Technical Data: IP address, browser type, operating system, and device information (collected automatically for security and analytics purposes)

We do not store or have access to your complete payment card details. Payment processing is handled securely by our payment service providers.

2. Purpose of Data Collection

We collect and process your information strictly for:

  • Preparing your personalized astrology report based on the details you provide.
  • Confirming your order and providing you with access to the purchased report.
  • Communicating with you regarding your purchase, payment status, and service updates.
  • Fulfilling legal and regulatory requirements.
  • Improving the overall performance, usability, and security of our website.

3. Processing & Delivery of Reports

Once your payment is successfully processed, we use secure, proprietary systems and trusted technology processes to generate your personalized astrology report.

  • The report is provided to you once after purchase.
  • We do not retain your full astrology data or generated reports for future retrieval or re-download.
  • If you lose the report, a new order would be required.

4. Payment Security

All payments on Astrocove are processed via secure third-party payment gateways compliant with industry standards. These providers handle sensitive payment information directly and are responsible for safeguarding it according to their own privacy and security policies.

5. Data Storage & Retention

  • We retain only the minimum personal and transaction information necessary for accounting, taxation, and legal purposes.
  • Detailed astrology inputs (birth details) are processed solely for generating your report and are not stored permanently after delivery.
  • No astrology report PDFs are archived by us after they are sent to you.

6. Data Sharing

We respect your privacy and do not sell, trade, or rent your personal data. Information may be shared only in the following circumstances:

  • Service Fulfilment: With secure technology processes necessary to prepare and deliver your purchased report.
  • Payment Processing: With payment service providers to complete your transaction.
  • Legal Compliance: If disclosure is required by applicable law, regulation, legal process, or governmental request.
  • Fraud Prevention & Security: To detect, prevent, and address fraud, security breaches, or other technical issues.

7. Data Security Measures

We implement robust technical and organizational safeguards, including:

  • Encrypted data transmission using HTTPS
  • Secure hosting environments with restricted access
  • Regular monitoring of systems for potential vulnerabilities

While we take every reasonable precaution, no method of online transmission or storage is fully secure. You acknowledge that you provide information at your own risk.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Maintain your browsing session and shopping cart
  • Measure website performance and improve user experience
  • Analyze aggregated traffic patterns

You may disable cookies in your browser settings, but certain site features may not function properly without them.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data (subject to legal retention requirements)
  • Restrict or object to certain processing activities
  • Withdraw consent for processing where applicable

You may exercise these rights by contacting us via the details provided below.

10. Children's Privacy

Astrocove's services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been provided to us, we will delete it promptly.

11. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements. Updates will be posted on this page with the revised “Last Updated” date. Continued use of our services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the handling of your data, please contact:

Email: support@astrocove.com